Day 1: Wednesday, 10 December 2014

08:00-09:00

  Registration

09:00-10:15

  Inauguration and Opening (Joint)

 - Welcome Address: HE Dr. Hilal Al Hinai, Secretary General of The Research Council, Oman.

 - H.E. Dr. Talal Abu-Ghazaleh, AROQA Chairman, Jordan. 

 The Research Council : 

 - Mohammad Al Farei, Managing Director, Zeenah Group, Oman.

  Keynote (1)

  Thomas A. Delaney, Vice President for Information Technology & Chief Global Technology Officer, New York    University, USA

  Appreciation and Recognition

10:15- 10:45

 Coffee break

10:45-12:45 

 Session 1:  Challenges in the implementation of quality assurances and accreditation systems

  Chairperson: Dr. Terence Clifford-Amos , International Consultant, UK
  Rapporteur: Sara Aleisawi, AROQA

  Keynote speech:“Diversity and Refinement in Quality and Standards – future typologies” by Dr. Terence    Clifford-Amos ,  International Consultant, UK  (20 Min)

  Research Papers:

   - “Quality Assurance of the Teaching-Learning process in the university, form the students point of view”,  Dr.    Mohammad Alhila, MEU, Jordan

   - “Challenges facing quality assurance and accreditation systems for default programs in light of international    experiences”, Dr. Siham Kaki, Princess Nourah Bint ABdulrahman University, KSA

  - “The availability of academic and educational indicators for the graduates of the program of (Preparing  Arabic language teachers at the Faculty of Education in Sana'a)”, Dr. Ahmad Hassan Ghaleb, Sana’a University,Yemen

   -  “Graduate research projects crisis ; Preparation and Accreditation issue”, Dr. Awatif Alqahtani, Princess Nourah Bint ABdulrahman University, KSA

   Discussion and recommendations

12:45–14:00

  Lunch break   

14:00-16:00

 Session 2:  Unification of academic qualifications and accreditation models

 Chairperson:  Dr. Irene Hazou, Bethlehem University, Palestine

 Rapporteur: Sara Aleisawi, AROQA

  Research Papers:

 -“Future vision for the development of the higher education system through TQM models”, Dr. Amr Alkashkashi,  Menoufia University, Egypt  

  -“The impact using modern technology in electronic testing and assessment as a means of improving the quality   of higher education in the KSA”, Dr. Huda Ibrahim , Qassim University, KSA

   -“Future Vision to achieve quality assurance and institutional accreditation at the Hail University”, Dr. Rida Almiligi, Hail University, KSA

  -“The strategic planning as an introduction for the development of the College of Education at Kuwait University : future vision”, Dr. Mubarak Albarazi, Kuwait University, Kuwait

   Discussion and recommendations

16:00–16:15

Coffee break

16:15- 17:30

 Session 3: Quality management models 

 Chairperson: Dr. Amr Hamdy, Director, Executive Education, School of Business, The American University in Cairo

 Rapporteur:Sara Aleisawi, AROQA

 Keynote speech: “Enable to change- integrated Quality Management System for Higher Education Institutions”,   Dr. Patrick Beaujean, University of Aachen, Germany

(20 Min)

 Research Papers:

 - “Quality Assurance and Strategic Planning at the University of Petra " Quality Management Model "”, Dr.  Yousef Bakr, Petra University, Jordan

 - “Spreading the culture of Internal total quality in higher education institutions: Suggested Model”, Dr.   Mohamad Alzakari, Al-Imam Muhammad Ibn Saud Islamic University, KSA

 - “Quality management system - adaptation or creation? , Case Study: Alzaytoonah University of Jordan”, Dr. Firas Alazzeh, ALzaytoonah University of Jordan, Jordan

 - “Importance of measuring perceptions and attitudes of internal customers in higher education and the   SERVQUAL model”, Dr. Manale Khalil, Islamic University of  Lebanon, Lebanon

  Discussion and recommendations

17:30-18:30

   General Assembly meeting

 Day 2: Thursday 11 December 2014

09:00-10:45

 Session 4:  Quality and accreditation Standards- Open and digital education 

  Chairperson:  Prof. Salem Alagtash, German Jordanian University, Jordan

  Rapporteur: Sara Aleisawi, AROQA

  Keynote speech:

  1-  “ E-Learning in Higher Education – the Elephant in the Room” by Prof. Dr. Anne Lequy, Rector, Magdeburg-Stendal University of Applied Sciences- Germany  (20 Min)

  2- “How WASC uses the accreditation process to focus on student learning and to foster continuous school  improvement “ Dr. David Ottaviano,Barbara Parker, International Consultants,  Accrediting Commission for  Schools- Western Association of Schools and Colleges, USA (20 Min)

 Research Papers:

 - “Learning Quality in Switzerland - With a special focus on online learning and BFH Bern University of Applied    Sciences”, Dr. Timo Staub, BFH Bern University of Applied Sciences, Switzerland

 - “conception of a proposal for the professional development of academic members as one of the open    Education Quality Assurance requirements”, Dr. Mohammad ALoufi, Ministry of Higher Education, Oman

 -“Managing Multiple Accreditation Projects in an Institution that Provides Several Patterns of Education :The    case of AUC School of Business Accreditations”, Dr. Amr Hamdy, American University in Cairo, Egypt

 - “Education standards on digital citizenship and its applications in the curriculum”, Dr. Subhi SHaraf, Menoufia University, Egypt

 - “Practical experience in the transition from the traditional model to the modern technological model”, Dr.  Hesham Abdelmouti, Alomariyah Schools, Jordan

  - “the impact of linear programming model using electronic tables in the academic achievement of Operations    Research course”, Dr. Jasim Altamimi, Diyali University, Iraq

Discussion and recommendations

10:45–11:00

Coffee break   

11:00- 12:00

 Session 5:  Best-Practices Benchmarking for excellence in Higher education in MENA

 Chairperson:  Lisa Grassler, University of Aachen- Germany
 Rapporteur: Sara Aleisawi, AROQA

  Keynotes :

 - “How Innovations in e-learning and Business Models can foster Excellence in Training, Lifelong Learning and  Employment: examples from TELL ME”, Prof. Paul Lefrere , Scientific Director, European project TELL ME

 -  “Consortial Benchmark of Quality Management Systems in Higher Education exemplified by Universities in the  MENA-Region” ,Lisa Grassler, University of Aachen- Germany
 

12:00-13:00

 Session 6: Founding meeting of the Association of Arab e-Universities -  Standards of E-Learning   

 Chairperson:  H.E Dr. Talal Abu-Ghazaleh, AROQA Chairman

 Keynotes Speakers :  

 1- H.E Dr. Isam Zabalawi, Arab Academy for Banking and Financial Sciences president, Jordan

 2- Dr. Suma Alhaj Ali, Director of the Center for Excellence and Governance, on behalf of Dr. Mansoor Al Awar ,Chancellor , Hamdan Bin Mohammed Smart University, UAE

 Participants:

 - Prof. Dr. Anne Lequy,Magdeburg-Stendal University of Applied Sciences- Germany

 - Prof. Paul Lefrer, Scientific Director, European project (TELL ME).

 - Dr. Timo Staub,  BFH Bern University of Applied Sciences, Switzerland

 - Prof. Thomas Hodel, BFH Bern University of Applied Sciences, Switzerland

 - Dr. Mousa Alkindi, Arab Open University, Oman

 - Dr. Terence Clifford-Amos , International Consultant, UK

 - Prof. Dr. Saleh Hashem, Former Secretary General Association of Arab Universities, Former President of Ain   Shams University, Egypt

 - Dr. Patrick Beaujean, University of Aachen, Germany

 -  Prof. Dr. Salem Alagtash, German Jordanian University, Arab Organization for Quality Assurance in Education,  Jordan

 - Mr. Hesham Abdelmouti, Alomariyah Schools, Jordan

 - Dr. David Ottaviano,  Consultant , Accrediting Commission for Schools- Western Association of Schools and Colleges, USA

 - Prof. Faisal Abdulla Alhajj, Chancellor , Open University of Sudan- Representing Federation of Arab  Scientific Research Councils, Sudan 

 - Ms. Barbara Parker, Consultant, Accrediting Commission for Schools- Western Association of Schools and Colleges, USA

13:00-14:00

 Lunch break

14:00–15:30

 Workshop “ Ensuring Congruence between Internal and External Quality Assurance (IQA) (EQA)” (Closed to registered participants)

 by Dr Terence Clifford-Amos

Session 1

 Outlines:

 - Whole institutional quality culture;

 - Validation and accreditation;

 - Student self-assessment;

 - Institutional self-assessment;

 - Responsibilities of academic administrative and support faculties, departments, units;

 -  Internal periodic reviews  (processes and report writing) and EQA modeling;

15:30-16:00

 Coffee break

16:00-17:30

  Workshop “ Ensuring Congruence between Internal and External Quality Assurance (IQA) (EQA)”

Session 2

 - Gathering and handling evidence;

 - Stakeholders;

 - Profiling quality;

 - Knowledge of EQA and developing confidence in transparency and submission to scrutiny;

 - Ensuring that IQA is not an overly intrusive, burdensome, obtrusive and dislikeable practice.

17:30

Closing Session (Joint)